Business Intelligence Intern

WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Overview:

This role is ideal for a highly curious, analytical individual looking to gain hands-on experience working with real-world business data and reporting solutions. The ideal candidate is eager to learn, passionate about data, and excited to help transform information into actionable insights. This role is an opportunity to develop foundational business intelligence skills, contribute to impactful projects, and potentially grow into a full-time position following the internship. Top-performing interns may have the opportunity to transition into a full-time role and continue growing their career within the Business Intelligence team.

Responsibilities:

This role will support several business units within WebMD’s organization

• Mobile Connections
• Act as a liaison between Sales stakeholders and the Business Intelligence team to support reporting and analytics requests
• Gather and communicate business requirements to internal teams to ensure accurate and timely delivery of projects
• Create, manage, and track project requests within YouTrack while monitoring timelines and deliverables
• Perform quality assurance (QA) checks on reports, dashboards, and deliverables prior to stakeholder distribution
• Support Sales representatives by prioritizing requests, providing project updates, and ensuring timely completion of deliverables
• Attend status meetings and communicate progress, open items, and next steps to stakeholders and internal teams
• Collaborate with offshore team members to coordinate execution and maintain effective cross-functional communication
• Participate in early-morning meetings with global team members as needed to support project alignment and execution
• Document processes, workflows, and project requirements to support operational efficiency and team organization
• Consumer Pharma
• Assist with data collection, validation, cleansing, and quality assurance processes
• Analyze business performance data to identify trends, insights, and opportunities
• Partner with cross-functional teams to support reporting, analytics, and business intelligence initiatives
• Help automate recurring reports and improve manual processes where applicable
• Maintain process documentation, reporting workflows, dashboard logic, and data definitions
• Support testing, troubleshooting, and quality assurance efforts related to dashboards, reporting tools, and data pipelines
• Support AQPD in any capabilities, not limited

Qualifications, skills and experience:

A successful candidate must…

• Have interest in data analytics, business intelligence, and data visualization
• Strong analytical and problem-solving skills with attention to detail
• Experience with Microsoft Excel; familiarity with formulas, pivot tables, and data organization preferred
• Experience working with large datasets in Excel or Google Sheets
• Comfortable working with data and identifying trends or insights
• Strong written and verbal communication skills
• Ability to manage multiple projects and work in a fast-paced environment
• Be highly organized and comfortable navigating complex environments and projects
• Self-starter with a willingness to learn new tools and technologies
• Excel at working both independently and collaboratively
• Strong quantitative and analytical thinking skills
• Ability to translate data into actionable business insights
• Have or pursuing a degree in Business, Marketing, Economics, Analytics, Computer Science, Information Systems, Statistics, Mathematics, or a related field.

Preferred:

• Understanding of data cleaning, validation, and reporting concepts
• Exposure to BI or analytics tools such as Tableau, Power BI, Looker, or similar platforms is a plus
• Basic understanding of SQL or willingness to learn database querying concepts
• Familiarity with SQL, Snowflake, BigQuery, or data warehouse concepts is a plus
• Experience with digital marketing, healthcare, media, or customer analytics preferred
• Knowledge of KPIs, reporting, and performance measurement concepts
• Experience using AI tools or automation solutions to improve efficiency is a plus
• Prior internship, coursework, or project experience in analytics is a plus
• Experience with project management or ticketing systems such as YouTrack, Jira, Asana, or similar tools is a plus

Note: Hourly rate - $18.00/hr.