Brand Ambassador

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Department: Marketing

Travel Required: Up to 70%

Work Type: Flex Labor

Why Join Community Coffee?

At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

Position Overview

Community Coffee is seeking enthusiastic, reliable, and outgoing Brand Ambassadors to represent our brand at customer events, partner events, game day events, local community events, and other approved activations. In this role, Brand Ambassadors help create memorable coffee experiences by engaging with consumers, supporting product sampling, capturing event content, and sharing the Community Coffee story in an authentic and professional way.

The Brand Ambassador plays an important role in increasing product awareness, encouraging product trial, supporting sales opportunities, and building meaningful connections between consumers and the Community Coffee brand.

Key Responsibilities

• Serve as a positive, professional, and knowledgeable representative of the Community Coffee brand at approved events and activations.
• Assist with the setup, execution, and breakdown of event activation spaces, including displays, sampling areas, promotional materials, and event supplies.
• Engage with event attendees to create a welcoming and memorable brand experience.
• Communicate key product information accurately during sampling and consumer interactions.
• Support product sales, brand awareness, and consumer engagement during assigned events.
• Capture engaging photo, video, and social media content in alignment with guidance from the Digital Marketing team.
• Collaborate with the Digital Marketing team to support social media content needs and event storytelling.
• Provide post-event recaps, feedback, photos, and observations to the Community Coffee team as requested.
• Participate in check-ins, briefings, and event preparation discussions with Community Coffee staff.
• Work effectively with other Brand Ambassadors, Community Coffee team members, event partners, and vendors.
• Follow direction and guidance from the Community Coffee event lead or assigned point of contact.
• Maintain a professional, energetic, and brand-appropriate presence at all events.
• Perform other duties as assigned to support event execution and brand promotion.
• May be asked to perform additional duties as necessary
  
  

What You’ll Gain

• Practical, hands-on experience in marketing, brand promotion, event activation, and consumer engagement.
• Opportunity to represent Community Coffee at local events and community activations.
• Behind-the-scenes exposure to the Community Coffee brand and event marketing environment.
• Community Coffee swag, which may include teamwear, merchandise, and promotional items.
• Custom promotional code for CommunityCoffee.com to share with family, friends, and social media followers.
• Mileage reimbursement for assigned events, where applicable.
• Opportunities to develop public speaking, communication, sales, and networking skills.
• Experience building relationships with consumers, event partners, and members of the local community.
  
  

Position Requirements

• Preferred enrollment at a local college or university, ideally pursuing a degree in Business, Marketing, Communications, Public Relations, Hospitality, or a related field.
• Must be at least 18 years of age.
• Must have availability to work nights, weekends, and event-based schedules.
• Must have a valid driver’s license, reliable transportation, and access to a personal vehicle.
• Strong verbal communication and interpersonal skills.
• Comfortable engaging with consumers, event attendees, and the public in a professional and approachable manner.
• Enthusiasm for coffee, consumer engagement, and brand promotion.
• Ability to work independently while following event direction and meeting expectations.
• Ability to collaborate with team members, event partners, and Community Coffee staff.
• Comfortable capturing basic social media content, including photos and short-form video.
• Prior event, marketing, sales, customer service, hospitality, or ambassador experience is beneficial but not required.
  
  

Foundational Competencies

• Builds Trust
• Continuous Learner
• Customer Centric
• Effective Communication
• Integrity
• Results Oriented
  
  

Additional Competencies

• Interpersonal Agility
• Takes Action
• Collaborates
• Adaptability
• Accountability
  
  

Physical Demands/Work Environment

Required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Able to stand for extended periods of time; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
• Occasionally lift and/or move up to 50 pounds. May occasionally lift and/or move up to 85 pounds (with assistance of lift or by two people) and may occasionally lift and/or move up to 200 pounds (with assistance of lift and by two people).
• Is regularly required to walk; climb or balance; stoop, kneel, or crouch.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus
• The individual in this role will be expected to travel for activations as needed and execute local activations that often fall outside normal business hours (evening events or weekend events).
  
  

Our Values

Champion People

Inspire Creativity

Wow Our Customers

Serve Our Communities

Win Together

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.