Barista
Dream Nashville
Summary
The Barista is responsible for honoring each and every guest by providing excellent customer service and a high quality product. The Barista will work closely with the hotel's Food & Beverage team. The ideal candidate will possess a passion for enhancing the guest’s experience along with having a high attention to detail and a strong team approachQualifications
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Prepare and serve beverages (coffee, latte, espresso, teas) using an industrial espresso machine
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Handle cash transactions in accordance with the property’s cash handling policy
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Have a deep knowledge about the hotel and local area
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Anticipate customer needs when assisting all guests with their orders to ensure a positive experience
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Follow all company policies and procedures in regards to cash handling, food and beverage preparation, safety and daily operation of the restaurant
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Prepare all orders according to company standards while meeting or exceeding speed of service and quality expectations
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Maintain a clean and organized guest environment as well as a clean and organized workspace
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Respond to guest requests in a timely, friendly and efficient manner
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Ensure knowledge of menu
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Take guest beverage and/or food orders and input orders in appropriate POS system
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All other tasks and duties as assigned
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1-2 years of barista knowledge
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Previous hospitality experience preferred
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Experience in a high volume restaurant is a must
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