Account Supervisor, Health & Wellness

Who we are:

Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

WPP (LSE/NYSE: WPP) is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com

For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.

More about the role:

We are looking for an Account Supervisor to join our best-in-class Health & Wellness team. This Account Supervisor will help to establish the strategic vision for a number of pharmaceutical client initiatives.

You will manage day-to-day client activities across a variety of programming and be comfortable with and interested in integrated communications: digital and social programming, traditional media, paid media and internal communications. You will be a core member of our team, leading and managing your own projects and work streams. This is an opportunity to draft strategic materials for clients, generate creative ideas, manage projects, think both strategically and tactically and have an impact on our Health & Wellness team.

We need someone who understands the healthcare space and has a passion for working with healthcare and pharmaceutical clients.

What you'll do:

• Serve as the primary client contact, managing day-to-day communications and ensuring exceptional service and satisfaction.
• Develop and implement integrated communications strategies, including media relations, content development, digital marketing, and thought leadership.
• Lead internal teams to deliver high-quality work on time and within budget, providing clear direction, support, and feedback.
• Manage account financials, including budgeting, forecasting, and reporting.
• Support new business development by contributing to proposals, pitches, and presentations.
• Stay up-to-date on industry trends, regulatory developments, and emerging best practices to inform strategic recommendations.
• Mentor and support junior team members, fostering a collaborative and growth-oriented environment.

Experience that contributes to success:

• 5+ years of communications experience with a PR agency preferred.
• Proven expertise in the pharmaceutical and healthcare industry, leveraging knowledge of therapeutic areas, regulatory pathways, and patient/HCP engagement to deliver strategic, high-impact communications.
• Experience leading communications strategies around FDA and regulatory milestones (e.g., clinical trial data, FDA approvals, product launches), translating complex data into compelling narratives for media, stakeholders, patients, and healthcare providers while ensuring accuracy and compliance.
• Passion for telling the client story and a proven track record of success positioning large clients with top tier media.
• Proven ability to help lead and manage multiple accounts and projects in a fast-paced, deadline-driven environment.
• Experience with HCP and DTC marketing, including earned media, content marketing, social media, and digital strategies.
• Knowledge of healthcare regulations and compliance standards.
• Understanding of the integration of social media and traditional media.
• Ability to take ownership of a program and work with autonomy.
• Proficiency with Microsoft Word, PowerPoint and Excel as well as social media platforms (Facebook, X, Pinterest, Instagram).
• Excellent written and verbal communication skills along with strong attention to detail.
• Experience working in and contributing to an inclusive and collaborative environment.
• Ability to push the envelope and think outside the box.
• Desire to work in a diverse and inclusive organization as an active participant in culture initiatives, training opportunities and employee resource groups.

#LI-DG1

Burson is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

You belong at Burson:

Our vision is for Burson to be the leading 'academy company' for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today's leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we're an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That's why it's imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can't do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it's how we deliver exceptional results for our clients, together.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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