program manager – Partner Resources Organization

Now Brewing – program manager – Partner Resources Organization, PMO! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Are you passionate about shaping the future of Partner Resources at Starbucks? As a program manager in the Partner Resources Organization (PRO) Program Management Office (PMO), you will play a critical role in driving strategic programs that support our commitment to offering the best jobs in retail, strengthening partner foundations, and enabling business transformation across our global organization.

You will collaborate across PRO teams—including Talent & Inclusion, Total Rewards, Service Delivery, and North America Partner Resources—as well as with Finance, Technology, and other enterprise functions to deliver high-impact initiatives that align with Starbucks’ enterprise and PRO strategic priorities.

As a program manager – Partner Resources Organization, PMO, you will…

Strategic Execution & Program Delivery

• Lead and manage multiple concurrent, cross-functional programs aligned with PRO and enterprise strategic priorities.
• Ensure end-to-end delivery by managing schedules, budgets, risks, and stakeholder engagement.
• Facilitate collaboration across PRO teams and enterprise partners to drive innovation and operational excellence.
• Proactively identify and remove roadblocks to maintain momentum and ensure strategic outcomes are achieved across all programs.
  
  

Program Planning & Governance

• Define program scope, deliverables, and critical path dependencies in partnership with PRO leadership and stakeholders
• Establish and maintain governance structures, operating rhythms, and reporting mechanisms to ensure transparency and accountability.
• Owns the vision, roadmap, and value realization of programs
• Partner with Finance and Business Operations to develop cost estimation and funding strategies aligned with portfolio goals
  
  

Leadership & Communication

• Foster a culture of trust, integrity, and collaboration across diverse teams
• Lead with empathy, courage, and clarity—navigating complex conversations and driving fact-based, actionable outcomes.
• Champion decision-making that balances data, stakeholder input, and strategic alignment
  
  

We’d Love To Hear From People With

• 3-5 years of experience in program or project management, preferably within HR, organizational development, or enterprise transformation.
• Proven success in delivering large-scale, cross-functional initiatives in a matrixed environment.
• Strong financial acumen and experience with portfolio management tools (e.g., MS PPM, Tableau).
• 4-year degree preferred
• Familiarity with Agile methodologies and HR systems; PMP or PGMP certification preferred.
• Demonstrated ability to influence and shape outcomes across diverse stakeholder groups, including senior leaders, without direct authority.
• Proven judgment in knowing when to advocate strongly for an idea, when to pivot strategy, and when to pause or pull back based on organizational readiness and context.
• Ability to balance strategic vision with tactical execution, adapting plans as needed to maintain momentum and impact.
• Comfortable operating in ambiguous environments, with a track record of making sound decisions amid shifting priorities.
  
  

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
  
  

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four (4) days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.