National Account Coordinator – Distributors and NA Retail

SUMMARY: The National Account Coordinator reports to the National Account Manager - Distributors and NA Retail and provides administrative and sales support to the National Account Retail/Distributor Team.

Essential Duties And Responsibilities

• Coordinate and build mass and individual shipments of visual merchandising pieces, support materials, and product for events such as tradeshows, education events, and market meetings
• Provide general admin and event support, including outbound calls to retailers
• Input distributor students into the class registry system
• Update account order forms and price lists
• Assist with placing orders in internal and external systems
• Process purchase requests, purchase orders (POs), and invoices
• Provide backorder notifications to customers
• Process quarterly commissions and maintain reporting
• Track and submit customer return and chargeback credits
• Perform additional duties as assigned
  
  

Required Skills and Abilities:

• Strong administrative and technical aptitude, with the ability to learn new software quickly
• Excellent organizational and follow-up skills; able to prioritize multiple tasks and meet deadlines
• Comfortable working independently with minimal direction and maintaining a high degree of accuracy
• Strong verbal and written communication skills
• Advanced beginner level in Microsoft Excel and proficient in Microsoft Word and Outlook
• Familiarity with PowerPoint, Teams, and SharePoint is a plus
• Good math aptitude
• Ability to work effectively in a fast-paced environment
• Self-motivated and eager to expand knowledge and skills through independent learning
• Flexible and adaptable to changing priorities
• Adheres to punctuality, attendance, and dress code standards
• Consistently meets or exceeds performance expectations
• Ability to lift and carry up to 25 lbs frequently and up to 50 lb occasionally
• Ability to stand for extended periods (3–4 hours) during event support
• Passion for the skincare industry is a plus
  
  

Education and or Experience: High school diploma required, with prior experience in an administrative capacity, preferably in a sales environment. Familiarity with the skincare industry and Dermalogica products is a plus.

The expected base hourly pay rate range is $24-$26/hr. The exact base pay rate is determined by various factors including experience, skills, education, geographic location, and budget. This role is eligible for participation in our company bonus plan, rewarding personal performance and company results.

This position will be based out of the corporate headquarters in Carson, CA with applicable hybrid in-office work guidelines.

Why Join Us?

• A Legacy of Success: Dermalogica is the preferred choice of Skin Therapists worldwide, renowned for our exceptional skincare line and industry-leading postgraduate education. We have a record of achievement and are committed to building upon our brand's legacy.
• Entrepreneurial Spirit and Innovation: At Dermalogica, we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table. You'll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers.
• Backed by Unilever: In 2015, Dermalogica became part of the Unilever family, one of the world's largest and most successful consumer goods companies. While operating as an independent business, we now have access to cutting-edge capabilities and resources, empowering us to win in our markets.
  
  

Join Dermalogica and you'll see why we're not just a skincare company - we're a movement. Hit the Apply Now button today! Rest assured, all applications will be thoughtfully reviewed, and our HR team will contact you if your skills align with the position.

Join a company that offers competitive salaries, excellent health benefits, monthly product allowances, profit sharing, annual fitness reimbursement, domestic partner benefits, 401(k) matching, and many more perks!

To be considered for this role, click “Apply Now” and include your resume and a link to your portfolio. All applications are reviewed, and a member of the Human Resources team will contact you if your experience and skills are a match.

Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued, supported, and empowered to succeed.