IT Intern

Job Type

Internship

Description

About the Role

Tides Medical is seeking an enthusiastic and driven IT Intern to support our growing technology environment. This internship is designed to provide hands-on experience in various aspects of Information Technology, including service desk operations, systems administration, data management, and enterprise application support.

Working alongside a dynamic IT team, interns will gain exposure to real-world tools and technologies used in healthcare and business operations, while building foundational skills that support future career growth.

Key Responsibilities

• Provide basic IT support and assist with end-user service requests
• Help document, test, and validate technology processes and system changes
• Support IT staff in daily operations, project tasks, and technology rollouts
• Assist in data-related activities such as cleansing, validation, and reporting
• Participate in system access management and identity-related tasks
• Contribute to process improvement and automation initiatives
• Shadow IT professionals across multiple disciplines including security, infrastructure, and applications
  
  

Focus Areas May Include

• IT Service Management – Assist with troubleshooting, ticket handling, and support documentation
• Enterprise Systems – Gain exposure to tools like Microsoft 365, CRM, ERP, and cloud-based platforms
• Data & Reporting – Support development and maintenance of dashboards and analytics tools
• Security & Access Control – Learn about identity management, secure access, and best practices in cybersecurity
• Project Support – Collaborate on technology initiatives that align with organizational goals
  
  

Learning Objectives

• Apply academic knowledge to solve practical IT challenges
• Develop professional communication and collaboration skills
• Gain experience in a structured, enterprise IT environment
• Build confidence working with modern technologies and business systems
  
  

Requirements

• Actively enrolled in a bachelor’s or graduate degree program in IT, Computer Science, or related field
• Strong interest in enterprise technology, systems, or data
• Eagerness to learn, take initiative, and work in a team setting
• Basic familiarity with Microsoft tools or general technology support is a plus
• Eligible for school credit if applicable
  
  

Work Environment

Physical Demands

• Must be able to stand for the full duration of a shift
• Must be able to lift a minimum of 25 pounds
• Must be able to write clearly and legibly
  
  

Mental Demands

• Must be able to manage multiple tasks and prioritize workload
• Must be able to complete tasks independently