District Manager

ComForCare Home Care (Raleigh, NC)


Date: 12 hours ago
City: Fargo, ND
Contract type: Full time
Benefits:

  • Bonus based on performance
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Job Title: District Manager

Reports to: Regional Manager

Status: Full Time/Supervisor/Exempt

Job Summary

Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.

Essential Duties And Responsibilities

  • Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
  • Operational consistency amongst all clubs within the region, including but not limited to:
  • Outstanding member experience
  • Planet Fitness and Baseline Fitness brand standards
  • Club cleanliness
  • Policy implementation
  • Weekly payroll approval
  • Front desk management
  • Facility maintenance and repair
  • Vendor and inventory
  • Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.
  • Develop and train staff to build a bench for the Club Manager positions.
  • Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
  • Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers
  • District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.
  • Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager.
  • Handle all incoming email complaints and mystery shops from district location.


District Manager Schedule

  • District manager schedules are approved by the Regional Manager monthly.
  • The expectation is that 70% of the District Managers time is spent in the clubs.
  • When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.


Essential Behavior Requirements

  • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
  • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
  • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
  • Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.


Minimum Qualifications

  • Honesty and good work ethic
  • High school diploma
  • Willingness to travel
  • At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once.
  • Strong customer service skills
  • Strong communication, organizational and leadership skills
  • Basic computer proficiency


Benefits

  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA
  • Advancement Opportunities
  • Monthly vehicle reimbursement
  • Monthly cell phone reimbursement
  • Unlimited PTO


Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Part-Time Sales

Menards, Fargo, ND
2 weeks ago
Job DescriptionPart-TimeMake BIG Money at Menards!Extra $3 per hour on Sat/SunStore DiscountProfit SharingExclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible SchedulingDental PlanOn-the-job trainingStart building an exciting and rewarding career in retail with a growing company as a Sales Team Member with Menards! Immediate openings available!Our Sales Team Members play an important role in the Customer Experience...

TEAM LEAD - ENTRY-LEVEL MANAGEMENT - WILL TRAIN

ComForCare Home Care (Raleigh, NC), Fargo, ND
3 weeks ago
Benefits:Employee discountsFlexible scheduleHealth insuranceOpportunity for advancementTraining & developmentWellness resourcesJob SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.Essential Duties And Responsibilities Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.Assist...

Part-Time Student - Product Engineering, Fargo, ND

Conexant, Fargo, ND
$15 - $40 per hour
3 weeks ago
There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology...